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Free AI flowchart generator

Describe a process in plain English: who does what, and what happens when something goes one way or the other. Wikidoc’s AI turns it into a flowchart with start and end points, decisions and, when more than one role is involved, swimlanes. Download it free, or edit it in Wikidoc and link it to your SOPs.

Name the people or teams involved to get swimlanes.

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Try an example:

1 free flowchart a day.

How to describe a process so the flowchart is right

  1. Name the roles

    Say who does each step: “the receptionist”, “the admin team”. Each role that does steps gets its own swimlane.

  2. One action per sentence

    “The assistant checks the receipt. Then they check the item is unused.” Each action becomes a step.

  3. Say what each decision depends on

    “If the refund is over $100, the manager approves it; otherwise the assistant does.” Both branches get drawn and labelled.

  4. Say how it ends

    “…and the process ends”, or the last thing that happens. Every path needs somewhere to finish.

  5. Leave out the why

    Reasons and background make good SOP text, but they don’t become steps. Keep the description to what happens.

Examples

Each was drawn by this tool from the description under it, and laid out the way Wikidoc lays out a process map.

Flowchart of a customer refund request: the assistant checks for a receipt, offering store credit if there is none; checks the item is unused and within 30 days; a refund over $100 goes to the store manager for approval; then the refund is processed and the receipt filed.
Customer refund request (retail): “When a customer asks for a refund, the store assistant checks they have a receipt. If there is no receipt, the assistant offers store credit instead and the process ends. If there is a receipt, the assistant checks the item is unused and within 30 days. If the refund is over $100, the store manager has to approve it; otherwise the assistant approves it. Once approved, the assistant processes the refund in the POS, gives the customer their copy of the receipt and files the store copy.” Open full size
Flowchart of new client onboarding at an accounting firm, in swimlanes for the partner, the admin team, the client and the accountant: the engagement letter, setting up the client, collecting and checking documents, the kickoff call, the work plan and the first invoice.
New client onboarding (accounting): “When a new client signs the engagement letter, the partner sends it to the admin team. The admin team creates the client in the practice management system and sends the client a welcome email with the document checklist. The client uploads their ID, last year’s tax return and bank statements to the portal. The admin team checks the documents are complete; if anything is missing they chase the client and wait. Once everything is in, the accountant reviews the prior-year return, sets up the client’s tax deadlines and books a kickoff call. After the call, the partner approves the work plan and the admin team sends the first invoice.” Open full size
Flowchart of patient check-in at a clinic, in swimlanes for the receptionist and the nurse: confirming the patient’s details, a new patient form and insurance card on a first visit, the co-payment, then the nurse’s observations before the doctor.
Patient check-in (clinics): “When a patient arrives, the receptionist confirms their name, date of birth and appointment time. If it is their first visit, the receptionist gives them the new patient form on the tablet and scans their insurance card; returning patients just confirm their details are unchanged. The receptionist takes the co-payment, marks the patient as arrived in the booking system and asks them to take a seat. The nurse calls the patient in, records their blood pressure and weight, and updates the chart before the doctor sees them.” Open full size

Flowchart symbols, explained

SymbolNameWhat it means
Start and endWhere the process begins and finishes. A flowchart has one of each; every path leads to the end.
StepOne action someone takes, such as “Check the receipt”.
DecisionA question with more than one answer, such as “Over $100?”. Each branch is labelled with its answer.
SwimlaneA band for each role or team. A step sits in the lane of whoever does it, so hand-offs are easy to see.
Sub-processA step that is a process of its own. In Wikidoc, it opens its own flowchart.
GatewayWhere a process splits three or more ways, or into work done at the same time, and where the branches join again.

What Wikidoc adds after you save

Wikidoc, operations software for small businesses, keeps the flowchart as a process map you can edit, and connects each step to the SOPs and training behind it. Saving needs a free account; the 3 process maps on the free plan are enough to try it.

Free: 3 process maps

A full process map editor

Move, rename and add steps. Wikidoc flags disconnected steps, unlabelled branches and dead ends.

Free

Sub-processes

Open any step as a map of its own, and move up and down the levels without losing your place.

Free

SOPs and training on each step

Attach the SOP, files, owners and training to the step they belong to, so the map leads to how it’s done.

Every plan

Every export

PNG, SVG, PDF, Mermaid text, and JSON in Lucidchart’s import format.

Common questions

Is it really free, with no account?

Yes. Making a flowchart and downloading it as a PNG or SVG image need no account and no email address. You only need a free Wikidoc account to edit it, keep it, link SOPs to its steps, or export it in other formats. The Free plan includes 3 process maps.

What happens to what I type?

Your description is analysed by Google’s Gemini API under its paid-service terms, which don’t allow it or the flowchart to be used to improve Google’s products. Google keeps them only for a limited time, to detect misuse. Wikidoc keeps the description and the flowchart for up to 7 days, so you can save it to an account, and then deletes them.

How many flowcharts can I make?

1 flowchart a day, free. The count resets at midnight UTC, and the examples don’t count. For more, create a free Wikidoc account, which includes 3 process maps, or start a paid plan for unlimited process maps.

How do I get swimlanes?

Name the people or teams who do each step: “the receptionist checks the booking, then the nurse takes the patient’s blood pressure”. When more than one role does steps, each role gets its own lane. Someone who only receives an outcome, such as a customer getting an email, doesn’t get a lane.

What symbols does the flowchart use?

Rounded start and end points, a box for each step, and a diamond for each decision, with its branches labelled, such as Yes and No. Swimlanes group the steps by who does them. They’re explained, with pictures, further down this page.

Can I edit the flowchart?

Save it to Wikidoc, free, and it opens in Wikidoc’s process map editor, where you can move, rename and add steps, open a step as a sub-process, and attach SOPs and files to it. The downloads are images, so they can’t be edited.

Which languages does it support?

English. The flowchart is written in English, and descriptions work best in English too. In Wikidoc, you can translate a saved process map into other languages.

Every AI draft needs a human read-through before your team relies on it.

Related:Process maps in WikidocSOP vs work instruction vs process mapCreate a process map in WikidocFree AI SOP generator

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