Performance Reviews

Run review cycles where the training completions, certificates and checklist on-time rates are already on the card, pulled automatically rather than remembered.

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H1 2026 · A. Okafor

Reviewed by priya.nair@example.com

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What the record shows 1 Jan 2026 – 30 Jun 2026

Training finished

11

11 passed

Average score

88%

Checklists on time

94%

of 34 with a deadline

Authored

5

3 documents, 2 process maps

Pulled from your training, checklist and document records — context for the conversation, not a rating. Nobody is scored on these numbers.

Compliance & standards from your KPIs
Q1.

Kept compliance obligations current

Certificates, protocol checklists and the renewal window

Your rating

Needs work Developing Meets Exceeds Outstanding

Reviewer rating

Needs work Developing Meets Exceeds Outstanding
Q2.

Finished assigned training on time

Your rating

Needs work Developing Meets Exceeds Outstanding

Stop running reviews on memory

A review written from recall covers the last six weeks, not the last six months, and only the half the manager can remember. Wikidoc has records of training finished, certificates earned and checklists run on time all along, and reads it back onto the card.

How it works

New board
PersonalTeamDepartment
To doFit-out snaggingOrder signage
DoingStaff rota
DoneLease signed
Columns are yours to name · the kind is fixed at creation

Set the shape

Define your departments, the rating scale and the KPIs, then cascade a target downward.

Card
Rewrite the returns counter script
Sam E.Due 14 OctHigh
Linked, not described — always the current version

Open a cycle

Cards are issued with the reviewer and scale frozen on, and the evidence already assembled.

Notifications
Assigned to youemails now
Moved to In reviewsettling
Moved back to Doingsettling
Moved to Donesettling
1email for the whole triage session, not 30
Never emailed about your own action · mute one board

Rate and decide

The employee self-assesses, the manager rates against the same evidence, then decides.

Key features

Linked work
Rewrite the returns counter script
Live and current · plus PDF, XLSX, CSV and DOCX uploads

Evidence that assembles itself

When a cycle is issued, Wikidoc builds an evidence pack for each person out of data it already holds. Nobody compiles it, and nobody can quietly leave a bit out.

Training: assigned modules complete against total, and the average score

Certificates held, and the ones expiring inside the review window

Checklist compliance: the on-time rate for the cycle period, per person

Board kinds
Personalyou, and nobody else
Sharedthe people you name
DepartmentSEABJM+6
Teamresolved from the org map
Orgeveryone
Fixed at creation · a different audience is a different board

Evidence is context, never a rating

The system will not turn “94% checklist compliance” into a score, because that is an automated employment decision. The number sits beside the rating, and a human chooses the rating.

The scale is always labelled: “4” means nothing on its own, “Exceeds” does

Autosave on every field, because a review is long and losing it is unforgivable

AI drafts the employee's own summary and SMART-checks a KPI.

The card
Rewrite the returns counter script
Sam E.Due 14 OctHigh2 watching
Pull the current wording
Check it against the SOP
Reprint the till card
Moved To do → Doing by Sam E. · 2h ago
Subtasks, never nested tasks · the trail is append-only

Self-assess, submit, decide, acknowledge

The same run engine that drives compliance checklists, with a rating scale in place of a tick. The states, the locks and the audit trail are ones your team already trusts.

The employee rates first, and the manager sees what they said while rating

Changes requested hands it back with a reason and unlocks the fields

Nothing is ever deleted: a correction is a new event plus a note

Permalink
app.wikidoc.ai/tasks/b/front-of-house/c/4192 Copy
Opens on the card, not on a board to search
Outside the board? A request-access page
Survives the login redirect from an email
A link, never an access grant

KPIs that cascade downward

Set a target at org level and push it down. Every KPI names a level, an owner and a measurable target, and a child always sits strictly below its parent.

Four levels: org, department, team and individual

Five metric types, in both directions, since lower-is-better is a real goal

Carry-forward brings a missed goal into the next cycle with its last attempt

Notifications
Assigned · sends now Being handed work is news
Status change · settles first Filtered for meaning, from drag, menu or keyboard
Mute this board
Never about your own action · repeats de-duplicated

The operations manager sees operations staff

Performance data is the most sensitive thing in the product. It is scoped against a real department registry, not a free-text field an employee can type on themselves.

One scope resolver, used by every endpoint and every chart

The reviewer, department, job title and scale are frozen on the card at issue

Nobody decides their own card, and small teams are suppressed on aggregates

Use cases

Fitness studio
One board, every shift
Timetable changew/c 6 Oct · all instructors
NoticeClass SOPRead
The change and the instruction, together
Fitness Studios

Instructor certifications and their expiry dates land on the review card as context, so renewal is a conversation in the cycle rather than a scramble.

Restaurant & pub
Counted, not guessed
19 / 24 attending the Christmas rota briefing
EventRSVP“on close”
Run it once, for the people who are there
Restaurants & Pubs

Kitchen, bar and front of house each carry their own KPIs under one venue target, so a shift lead is reviewed against the thing they actually control.

Professional services
Answered on the record
Policy update · posted once
DK“Does this cover online?”
PN“Yes — same SOP.”
DocumentIn threadFindable
Not five separate inboxes
Professional Services

Individual KPIs carry forward with last cycle's attempt shown inline, so a goal in its second year is visibly a different conversation.

Skincare clinic
One shared calendar
Dec25 Closed 25–26 Decall-day · every practitioner
EventAll-dayEmailed once
Not a sheet on the staff-room wall
Skincare Clinics

Protocol compliance per practitioner arrives as an on-time rate for the period, so the review discusses the pattern rather than the last thing that went wrong.

Before Wikidoc, a review was a week of me scrolling back through messages trying to remember what everyone did. Now the training record and the checklist numbers are already on the card, so the conversation starts from what actually happened.

Emily

Small Business Owner

Common questions

Does Wikidoc turn the evidence into a score?

No, and it never will. Turning “94% compliance” into a rating is an automated employment decision, the number sits beside the rating as context, and a human chooses the rating.

Can a manager in another department see someone's review?

No. Every endpoint and every chart goes through one scope resolver against a real department registry, not a free-text field an employee can type on themselves.

Who sees the manager's ratings and comments?

The subject and their reviewer, once the card is decided. Both sides see the same evidence pack at the same time, asymmetric evidence is how a review tool becomes a grievance.

What happens to a review if someone changes department?

Nothing. The reviewer, department, job title and rating scale are frozen onto the card when the cycle is issued, so a mid-cycle move cannot rewrite a review in progress.

What does the AI actually do here?

Two narrow things: it drafts the employee's own summary as an editable draft, and it SMART-checks a KPI you are writing. It does not write reviews and does not rate anyone.

Is any of this visible in portals or to guests?

Never. Performance is the most sensitive data in the product and is visible to members of your organisation within their scope, and to nobody else.

Systemize your business operations