Build systems that scale your business

Turn knowledge and processes into clear, consistent ways of working that can be taught, managed, and improved.

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Tuesday, 15 September
Noticeboard3 newView all →
New expense policy, effective 1 OctoberAnnouncement
Receipts over $75 now need a category code. The finance SOP has been updated and the old form retires on the 30th.
M. Kim · 2h ago246
All-hands: Q3 close and Q4 targets10 Oct
Office closed for the public holidayFri
My tasks4View all →
Update the go-live SOPQ4 Onboarding revampToday
Rewrite the welcome emailQ4 Onboarding revamp12 Oct
Collect manager feedbackSupport · shared board18 Oct
Your trainingView all →
New Hire Onboarding4 of 6 modules60%
Data Handling 2026Mandatory · due Friday25%
Escalation playbookNot started0%
Needs your attention8
Monthly site safety walkChecklist run · due 12 SepOverdue 3d
Data Handling 2026Mandatory trainingDue Friday
Refund policy SOP v4Waiting on your approval · 5dApprove
Treatment table 3Service due 18 SepDue 18 Sep
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📌Quarterly town hall9:30 AM · MeetToday
🎂Dana LinBirthday17 Sep
📌Office closedAll day18 Sep
2 more →
NotificationRecentRecognitionView all →
J. Reyes commentedRefund policy SOP v420m
D. Lin requested your approvalOnboarding process map1h
S. Okafor recognised you“rebuilt the refund runbook in an afternoon”3h
M. Kim assigned you a taskQ4 Onboarding revampYesterday

Avoid operational chaos

Your business is growing. It’s running on knowledge that only certain people have. You know you need to systemise its operations at some point, but you’re caught up in the day-to-day of running the business.

Most systemise when it's too late

Knowledge drain
The manager who knew everything resigns
Slow onboarding
New hire takes too long to get up to speed
Low bus factor
Business stalls when key people are absent
Inconsistent standards
Quality of work varies between people
Productivity loss
Hours wasted on duplicated or overlooked tasks
Compliance breach
Poor tracking creates regulatory gaps

Set the standard for your team

DECIDE

The standard itself: procedures, policies, the rules

What "done" looks like, and who signs it off

Which roles require training, and on what

Which evidence must be captured

EXECUTE

Who does the work, and when

The daily run of the procedure

The customers, the conditions, the day

Local judgement when reality differs from the procedure

How Wikidoc helps

Procedure

Supplier invoice approval

SOP-0412 · Finance

  1. Invoice lands in accounts@
  2. Match to PO and delivery note
  3. Code to job and account
  4. Approve - manager under $2,000
  5. Pay Friday, then file

Streamlined operations

Documented operating procedures ensure consistency, while workflows identify opportunities for process improvement.

Starting today

3 new hires enrolled

Cassy OkoroAccountantInvoice approvalExpense policy
Ravi SharmaOperations LeadSite safetySupplier onboarding
Janine BeckHR ManagerInterview processRight-to-work

Faster onboarding

New hires are auto-enrolled in their role's training program the day they join. No 100-pages long PDF but interactive learning courses.

Compliance

Cash handling

SOP-0118 · Store operations

Written
Trained
Tracked
Version
v4 · current
Staff trained
18 of 18
Logged this week
63 runs
Last audit
2 days ago

Managed risk

Procedures documented, teams trained on them, and every task execution tracked, so compliance risk stays under control.

Key features

Document how the work is done

Upload a file you already have or record your screen, and AI writes the SOP with every point linked to its source, plus video, slides and a quiz.

Describe a process in plain English and get a flowchart with decisions, swimlanes and sub-processes.

Registers

Keep the tools, policies, equipment and suppliers the business relies on, each with an owner and due dates.

Train your team

Bundle SOPs, narrated videos, slides and quizzes into one lesson with a pass mark and a certificate.

Role-based tracks such as onboarding. New starters are enrolled automatically, with due dates.

A branded site where clients, contractors and auditors read your SOPs and do your training, without taking a seat.

Run the work

Boards for personal, team and company work, where each card carries the SOP, checklist run or KPI it’s about.

Checklists

Recurring checklists built from your SOPs. Every tick is timestamped and signed off, so there’s a record.

Announcements and events in one place, with RSVPs and comments. Each notice is emailed to everyone once.

Manage people and results

Analytics

See who has read each SOP, finished their training or let a checklist slip, and export the record for an audit.

Review cycles and KPIs that cascade from company to person.

A wall for praise that links to the actual work and is tagged with your values.

Org chart

People, teams and reporting lines, with each person’s role, skills, and the tools they own.

What to expect

Workflows with less friction

Consistency
Everyone knows what to do and follows the same standard.
Visibility
Leadership knows what is happening across the business.
Faster enablement
Get people trained, capable and productive faster.
Reduced dependency
Stops relying on a few people to remember how everything works.
Managed risk
Know what's required, ensure it's followed, and have evidence.
Scale
Grow the business without operational chaos.

Wikidoc - The Operating Layer

Standards·Training·Execution·Evidence
Your stack · where the work happens
POS
Booking
Practice mgmt
CRM
Project
Rostering
Payroll
Accounting
Wikidoc doesn't take orders, book appointments, or run payroll. It's the blueprint that defines how your systems, processes, people, and policies work together.

Timeline

Your first 30 days

DAYS 1 - 5
Key procedures
Pick the tasks that cost you most when done wrong. Record walkthroughs of them done right. Publish the processes, SOPs, and checklists.
DAYS 6 - 14
Execution
Everyone who runs that procedure runs the checklist. You'll learn more in ten days of real sign-offs than in a year of asking how it's going.
Days 15 - 30
Training
New hires are auto-enrolled and certified before they work unsupervised. Analytics shows where the drift is and it's usually not where you'd guess.
AFTER
Standardise
Standardise operations, maintain quality of work, continuously evaluate key workflows for improvement, and scale capacity as needed.

Who uses Wikidoc

Some of the industries we work with

view all
Fitness studio wall with exercise balls, rings and resistance bands

Fitness Studio

Site-safety procedures every instructor must read, attest to, and certify before day one, with timestamped evidence of completion.
Restaurant dining room with booths and set tables

Food Service

Daily opening and closing checklists, with refrigeration temps and cash counts timestamped, health-inspector-ready without a binder.
Office desk and chair beside a tall window

Professional Service

Every new hire gets enrolled in training programs covering processes, org charts, tools, and relevant policies without having to ask in Teams.
Reception desk in a bright skin clinic

Personal Care

Manage equipment maintenance, hygiene, and infection logs to meet government compliance standards.
UndocumentedDocumented
Every process, in one place

Improved productivity due to systemised operations.

Simple, transparent
pricing.

Start free forever. Try our paid plan free for 14 days, no credit card required. Compare all features ->

Free

For your first processes

$0 forever

3 docs, maps, slides & quizzes · 3 training modules · 5 languages · 3GB

Pro

For power users

$12.50 / month

$10 / mo billed annually

Unlimited content & modules · 4K export · 15+ languages · version history · 30GB

Team ( 5+ users )

For orgs that train & get audited

$10 / month

$8 / mo billed annually

Everything in Pro · training programs & analytics · org chart, registers & announcements · performance reviews & recognition · task boards · approvals & compliance checklists · portals

All prices in USD. Team plan covers your whole workspace. Storage scales per member.

Strategy call

Book a free strategy call to discover how to systemise your business operations.

Thanks for your interest in our product. We’ll be in touch via email to schedule a demo session.

How to Create SOPs with AI: A Step-by-Step Guide

Record a task once and let AI write the SOP for you.
11 October 2026
SOPs
read MORE

How Wikidoc helps SMEs run scalable operations

Discover how to Wikidoc helps SMEs scale operations.
2 October 2026
Systemising
read MORE

How SMEs Can Eliminate Key-Person Dependency

Discover how to eliminate key person dependency.
29 September 2026
Systemising
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Common questions

What does Wikidoc actually do?

Wikidoc is a single platform for documenting, buildling, deploying, and maintaining the processes, knowledge, and information that keeps your business running reliably.

We help SMBs turn the way they work into a documented, repeatable, and teachable system.

How does Wikidoc turn a video into documentation?

Our AI analyses the on-screen actions and drafts a step-by-step guide with captured screenshots, plus an optional AI-narrated video, slides, and quiz from the same source.

How is Wikidoc different from a screen-recorder doc tool or an LMS?

Point tools each keep one fragment of the record - the doc, the course, the checklist run - and the evidence chain breaks between them. In Wikidoc the capture, the approval, the training completion, and the timestamped run are one linked record, so nothing gets stitched together by hand when the auditor asks.

Training module vs. program - what is the difference?

A module is one unit of learning (a doc plus a quiz, say). A program sequences modules into a track like "New Hire Onboarding," with role-based auto-enrolment, due dates, and a certificate at the end.

Can I use Wikidoc content in my existing LMS?

Yes, training modules export as SCORM 1.2 packages, compatible with virtually every LMS. Or skip the LMS and share through Wikidoc portals.

Can people outside my organisation take our training?

Yes, publish a portal and share it with clients, auditors, or partners. They sign in with just an email, complete training as guests without joining your org or taking a seat, and earn certificates anyone can verify at a public URL. Portals are included in the Team plan.

What happens after the 14-day free trial?

If you don't upgrade, your account moves to the Free plan and all your content stays intact. No credit card detail is required to redeem the free trial so you won't be charged when it's over.

How secure is my data?

Your data is encrypted and stored securely on Google Cloud. Deleted data is soft-deleted for 30 days before permanent removal, or you can request immediate, permanent deletion.

Systemise your business operations