For commercial cleaning companies
Clients judge you on the night the cleaner skipped the meeting rooms. Wikidoc writes down each site’s spec, trains every cleaner on it before their first shift, and turns the clean and the audit into a record you can show the client.
A checklist for each site and shift, built from the client’s spec: offices, kitchens, washrooms, bins and lock-up, each item ticked by the cleaner who did it.
A supervisor’s audit of each site on a schedule, with each area passed or failed, so problems are fixed before the client notices.
An induction program on chemical safety, equipment and the site’s rules, assigned on day one and finished before the first solo shift.
Every site’s spec, access and security steps in one place, in the languages your team reads, so cover shifts don’t mean guesswork.
Example
A cleaning company with forty staff wins a medical centre contract with a stricter spec. The operations manager films a walkthrough of the clean, and Wikidoc drafts the site spec and a quiz, translated for the three languages the team reads. Cleaners on that site do the lesson before their first shift, the site checklist follows the spec, and the supervisor audits it every week. When the client asks how the contract is going, the manager sends the audit history.
Each site has one written spec, so the clean is the same whoever is rostered on tonight.
Cleaners are trained on chemicals, equipment and the site’s rules before they work alone, in the language they read best.
Cleaning and audit checklists are timestamped as they happen, so you can show what was done and when.
Regular audits and a clean record give you the evidence clients ask for at contract review.
Wikidoc runs in a web browser, so there’s no app to install: cleaners open it on the phone they already have, signed in with their own account.
Lessons can be translated into more than 15 languages, and narrated videos get a translated voiceover too. You write the spec once and every cleaner trains on the same version.
You can export checklist and audit runs as PDF or CSV and send them. You can also publish a read-only portal with your standards for a client to view, without them taking a seat.
No. Keep the systems that roster staff and record hours. Wikidoc covers how each site is cleaned, who is trained on it, and the checks behind it.
