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Training Module

Bundle SOPs, videos, slides, process maps, and quizzes into trackable learning modules with certification and recorded completions.

Start free
Training Module
3/6
Refunds 101

What to refund, what to escalate, and how to log it. Everything a new support hire needs in their first week.

The process
Walkthrough recordingVideo
03:41 · watched
Completed
Refund handling mapFlowchart
Read-only process map

Review the diagram to continue…

Mark complete
Edge cases deckSlides
9 slides
Complete prior items to unlock

Avoid building training from scratch

Turning SOPs into slides, training videos, and quizzes means creating the same content twice. Wikidoc turns existing documents into slides, videos, and quizzes automatically so you can focus on what your team needs to know.

How it works

Step 1
Pick the content
Refund policy SOP
Till walkthrough
Knowledge check
Docs, video, slides, maps, quizzes

Pick the content

Select existing docs, videos, slides, process maps, and quizzes from your workspace.

Step 2
Share the link
wikidoc.app/learn/refunds-101
Refund policy SOPdone
Till walkthroughnow
Knowledge checklocked

Share the link

Learners open the hosted player and work through items in sequence.

Step 3
Track & certify
86%average score
Completions33 of 42
Certificates30 issued
SCORM 1.2 if you need it

Track & certify

Completions, scores, and certificates record themselves. Export SCORM if you need

Key features

Module builderFrom workspace
Section 1 · Basics
Refund policy SOPDocument Required
Till walkthroughAI-narrated video Required
Refund handlingProcess map Optional
Knowledge checkQuiz Required
Edit at the source — module stays current

The module builder reuses everything

No re-authoring. Pick from the documents, videos, slides, flowcharts, and quizzes already in your workspace and arrange them into sections.

Any content type as an item - SOP document, AI-narrated video, slide deck, process map, quiz

Sections and ordering - drag items into a logical path

Required vs. optional items - completion counts what matters

Hosted player
wikidoc.app/learn/refunds-101
2 / 4
Refund policy SOP09:12
Till walkthrough09:26
Variance slidesnow
Knowledge checklocked
Resumes on any device

A hosted player, not a PDF attachment

Every module gets a URL. Learners sign in, work through the items in order, and their progress saves as they go.

Sequential playback enforced by default -next item

Per-item completion tracking with timestamps

Resume anywhere - progress persists across sessions and devices

ResultPass 80%
86% A. Silva Averaged across 3 quizzes Passed
0%pass mark 80%
Certificate issued16 Aug
1 retake recorded15 Aug

Pass/fail that means something

Set a passing score and let the quiz results decide. Learners who clear the bar get a certificate; the record keeps score either way.

Configurable passing score - e.g. 80% across required quizzes

Overall score averaged from quiz results, stored per learner

Certificates issued automatically on passing, viewable any time

ExportSCORM 1.2
refunds-101.zipSingle package · 14.2 MB
SOPVideoSlidesQuizmanifest.xml
Your LMSimports the ZIP
completion
& score
Wikidocor track natively
Skip the LMS — the hosted player reports too

SCORM 1.2, for the LMS you already run

Some orgs must deliver training through an existing LMS. Wikidoc packages the whole module as a standards-compliant ZIP.

Single-package export with all module content inside

SCORM 1.2 - the most widely supported e-learning standard

Completion and score reporting back to the LMS

Records CSV
LearnerScoreDone
ASA. Silva 86%16 Aug
RSRavi S. 92%15 Aug
KTK. Tanaka 74%—
Drill down by module, learner, or item

Completion you can show an auditor

Every learner's record stores when they started, what they finished, how they scored, and whether a certificate was issued.

Per-learner records - start, completion, timestamps, scores, pass/fail

Admin drilldowns in Analytics — by module, by learner, by item

CSV export for compliance reporting

Use cases

Fitness studios
Cover instructors
Certified Reformer 45 sequence · cues · safety
verify/8F3A-92C1
Contractor — not on payroll
Fitness Studio

Cover instructors are contractors, not staff so they certify on your sequence, cues, and reformer safety before they teach, and the certificate verifies at a public URL.

Shift teams
Every intake, one module
Summer
Autumn
This intake
Certified before a first shift
Restaurants & Pubs

Crews that rehire every season put each intake through the same module, with no re-teaching. New starters certify before their first shift.

Professional services
The firm’s method
WorkpapersIndependenceReview sign-off
80% to pass
Client files locked until certified
Professional Services

Busy-season juniors arrive already trained in the firm’s methods, covering workpapers, independence, and review sign-offs, and must pass before they touch a client file.

Skincare clinics
New device · cleared for
AS RS MK +3
3 of 6passed the module
Skincare Clinics

A new device or treatment is not used until staff pass its module covering settings, contraindications, and patch test rules, so you know who is cleared for what.

Before Wikidoc, building one training module meant rewriting the SOP into slides, recording a voiceover, and writing quiz questions by hand. The same content authored three times. Now Wikidoc turns a document we already have into a video, slides, and a quiz in minutes.

Priya

Small Business Owner

Common questions

How do I turn an SOP into a training module?

Open the module builder and add existing Wikidoc content as items - the SOP document, its narrated video, the slide deck, the process map, and the quiz. Arrange them into sections, set a passing score, and publish. Learners get a hosted player link; you get completion tracking.

Module vs. program — what's the difference?

A module is one unit of learning - for example, a document plus a video and a quiz about a single procedure. A program sequences multiple modules into a track like "New Hire Onboarding," with role-based auto-enrollment and due dates.

How does pass/fail work?

Each module has a configurable passing score (for example 80%). Quiz scores across the module's required quizzes are averaged into an overall score; meeting the threshold marks the learner as passed and can issue a certificate. Scores, pass/fail, and timestamps are stored per learner.

Can learners skip ahead?

Not if you don't want them to. Sequential playback is enforced by default - the next item stays locked until the current one is complete. You can relax this per module.

Does Wikidoc export SCORM, and which version?

Yes. Any module exports as a SCORM 1.2 package - a single ZIP containing all module content plus the manifest - which is compatible with virtually every LMS. Or skip the LMS entirely and share Wikidoc's hosted player link.

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