For aged care, home care and disability support
Care is delivered one shift and one support worker at a time. Wikidoc documents how your organization provides care, inducts every worker on it, and records the handovers and checks that prove it happened.
Personal care, manual handling and medication prompting documented with video, so every worker delivers care the way your procedures say.
A program covering care procedures, incidents, privacy and your code of conduct, finished and signed before the first shift.
A handover checklist with required items at every shift change, so nothing about a client’s day is lost between workers.
Training, policy signatures and checklist history across every team, exportable as PDF or CSV, so an audit starts with the evidence.
Example
A home care provider with 40 support workers updates its falls response procedure after a review. The quality manager edits the SOP, re-records the short video and adds a quiz. Every worker completes the update and signs it before their next shift, and the visit checklist gets a new required item. At the next audit, the manager exports who completed the update and the checklist runs since, instead of collecting forms.
Every worker follows the same current procedures, so a client’s care doesn’t change with the roster.
Support workers complete their induction and sign your policies before the first shift, not after.
Shift handovers run as checklists with required items, so nothing about a client is lost between shifts.
Training, signatures and checks are on file and exportable when an auditor or funder asks.
No. Keep the systems that hold care plans, client records, rosters and billing. Wikidoc covers the procedures your workers follow, their training and the checks on each shift.
Standards differ by country and funding scheme, so we won’t claim that. Wikidoc keeps your procedure, the training record and the signed-off check in one place, which is the evidence an auditor usually asks for.
It doesn’t need to. Client records stay in your care management system. Wikidoc holds procedures, training and checks.
Yes. Lessons can be translated into more than 15 languages, and narrated videos get a translated voiceover too.
