A cordless drill, a saw and a box of screws on a plywood bench at a building site

For field and service businesses

Maintain consistency when work happens away from management

Your crews do the work where you can't see it. Wikidoc sends them out trained and certified, puts the standard in their pocket, and brings back a timestamped record of every job check.

Use cases

Technician on site

A pre-start and job-close checklist in the phone's browser. Each tick is timestamped and named, and notes go on the run.

Subcontractor

Your site rules and safety induction through a portal, with a quiz and a signature on each one, and no paid seat needed for them.

Apprentice

A training path by job type, certified one job at a time, instead of whatever the person they happen to ride with that month happens to know.

Office and dispatch

Submitted job checks to review and approve, and the vans and equipment that are coming due for a service, all in one place.

Example

A heating contractor runs a dozen vans. Each job type gets a short narrated module, and apprentices are certified on one before doing it alone. Technicians open the job-close checklist on their phone at the end of each visit, and the office approves the run that afternoon. When a customer queries a job, the office opens the run and sees who ticked each step, and when.

Common questions

Does it work on a phone?

Yes, in the phone's browser. Crews can read procedures, watch lessons and tick checklists there, with no app to install. It needs a connection.

Can subcontractors use it without a paid seat?

Yes, for training. Share your inductions through a portal, where guests sign in with their email and never take a seat. Guests can view checklists but can't run them, so anyone who ticks your job checklists joins as a member.

Can the crew add photos to a checklist?

Not today. Crews can add notes to a checklist run, and tasks on the task board can carry attachments.

Can we track vehicle and tool servicing?

Yes. Registers hold your assets with owners, files and service and warranty dates, and due dates show on each owner's Home page.

Does Wikidoc replace our job management or dispatch software?

No. Keep the system that books and dispatches jobs. Wikidoc covers how each job is done, who is trained to do it and what was checked.

Send them out certified.