Free flowchart template
An approval process flowchart shows how a request moves from the person asking to the person who decides, and what happens after each answer. This approval workflow template covers writing and submitting the request, the approver's review against policy, and the three outcomes: approved, rejected with a reason, or sent back for changes.
Updated November 2026 · Opens in Wikidoc as a process map · Free to use, don’t resell
The template opens as a process map, laid out with its lanes, steps and decisions, ready to edit.
Rename the lanes to your team’s roles, change the questions to match your rules, and add or remove steps.
Attach your SOPs and checklists to the steps, so whoever does the work can open the instructions from the map.
This works on the Free plan: up to 10 process maps from templates, free forever.
Procedure
1Issue and check the float
2Take payments correctly
3Keep to one cashier per till
SOP
Take, count, store and bank cash so every dollar is accounted for.
PDF · Word
Purpose
Scope
Responsibilities
SOP
One consistent structure for every procedure in your business.
PDF · Word
The business
Organisation and roles
Daily, weekly and monthly operations
Document
Write down how your business runs, day to day.
PDF · Word
About the role
Days 1–30, learn
Days 31–60, contribute
Document
What a new hire learns, does and achieves in three months.
PDF · Word
Procedure
1Listen and thank the customer
2Resolve it on the spot if you can
3Record the complaint
SOP
Receive, record and resolve complaints, with owners and timeframes.
PDF · Word
Handover details
The role in brief
Work in progress
Document
Capture work in progress, contacts and know-how for the next person.
PDF · Word
A diagram of how a request gets approved, from the person asking to the person deciding, with a path for each answer, so everyone knows what happens next.
Who can ask, what the request must include, who approves up to what limit, how long a decision takes, and what happens when a request is approved, rejected or needs changes.
Add a lane for them in Wikidoc and a second approval decision after the first, for requests over the first approver's limit.
Yes. It opens in Wikidoc on the Free plan, which lets you make up to 10 process maps from templates.
The operations management platform for SMEs that turns the way they work into a documented, repeatable, and teachable system.
