Common questions

What should an employee offboarding checklist include?

Confirming the resignation and last day, planning cover, the knowledge handover, collecting equipment and keys, removing every system access, final pay and records, and an exit interview. This template puts them in the order they happen.

When should a leaver’s system access be removed?

At the end of their last day, or straight away if they leave on bad terms. Keep a list of every system each person can access, so none is missed, and change any shared passwords they knew.

How do you stop knowledge leaving with an employee?

Start the handover early. Have them write down their recurring tasks, contacts and work in progress, and record each task only they can do. In Wikidoc, they record each task once and it becomes an SOP the next person can follow.

Should every leaver have an exit interview?

It’s worth offering one to everyone. Ask why they’re leaving, what worked and what would have made them stay. Look at the answers across leavers to spot patterns.

Run your checklists and SOPs in one place