Common questions

What should a training manual include?

Its purpose and audience, learning objectives, how to use it, the modules in order, the step-by-step procedures, practice tasks, checks of understanding, resources and contacts, sign-off, and version control. This template has a section for each.

What’s the difference between a training manual and an SOP?

An SOP sets out how one task is done. A training manual teaches a role or process, so it puts several SOPs in order with objectives, practice and checks of understanding.

How long should a training manual be?

As short as it can be while the trainee can still learn the role from it. Link to SOPs for the step-by-step detail rather than copying them in, so there’s only one version to update.

Can Wikidoc turn our procedures into training?

Yes. Record each task once and Wikidoc drafts the SOP with screenshots, a narrated video and a quiz. Bundle the SOPs into a training module, then put modules in order as a training program for the role.

Run your checklists and SOPs in one place