Free flowchart template
A workflow flowchart shows how a piece of work moves between people until it's finished, including the times it goes back for another round. This workflow diagram template covers the brief, questions about it, doing the work, a review, feedback that loops back, and the sign-off and delivery once it's right.
Updated November 2026 · Opens in Wikidoc as a process map · Free to use, don’t resell
The template opens as a process map, laid out with its lanes, steps and decisions, ready to edit.
Rename the lanes to your team’s roles, change the questions to match your rules, and add or remove steps.
Attach your SOPs and checklists to the steps, so whoever does the work can open the instructions from the map.
This works on the Free plan: up to 10 process maps from templates, free forever.
Purpose
Scope
Responsibilities
SOP
One consistent structure for every procedure in your business.
PDF · Word
The business
Organisation and roles
Daily, weekly and monthly operations
Document
Write down how your business runs, day to day.
PDF · Word
Handover details
The role in brief
Work in progress
Document
Capture work in progress, contacts and know-how for the next person.
PDF · Word
About the role
Days 1–30, learn
Days 31–60, contribute
Document
What a new hire learns, does and achieves in three months.
PDF · Word
Flowchart
A request, a decision by the approver, and what happens either way.
Opens in Wikidoc
Procedure
1Issue and check the float
2Take payments correctly
3Keep to one cashier per till
SOP
Take, count, store and bank cash so every dollar is accounted for.
PDF · Word
A diagram of how work moves from person to person until it's finished, including the loops where it goes back for changes.
The words are often used for the same thing. A workflow usually means the hand-overs between people for one piece of work; a process can be any set of steps.
Agree what "done" means in the brief, put all feedback in one list, and set a number of rounds. After that, extra changes are a new request.
Yes. You can open it in Wikidoc and adapt it at no cost, as one of the 10 process maps from templates the Free plan includes.
The operations management platform for SMEs that turns the way they work into a documented, repeatable, and teachable system.
