Common questions

What should a salon induction cover for a new stylist?

Their license and insurance, the salon tour, hygiene and chemical safety, consultations and patch tests, the booking and payment system, your service standard, the product and retail ranges, and an observed service before they take clients alone.

Do chair renters need a salon induction?

They should have at least the safety and hygiene parts, and know the salon’s patch test and complaints rules, because their work affects the salon’s reputation and insurance. Agree in their contract which parts apply.

How long does it take to induct a new stylist?

Usually the safety and hygiene parts on the first day, systems and procedures in the first week, and an observed service and sign-off within the first month. Apprentices take longer.

Can I train salon staff on our service standard in Wikidoc?

Yes. Record your consultation, color process or service standard once, and Wikidoc drafts the SOP with a narrated video and a quiz. New staff are enrolled in the training program for their role, and you see who has finished.

Run your checklists and SOPs in one place