Free flowchart template
A process flowchart shows the steps of a piece of work in the order they happen, from the request to the finished job, and who does each one. This simple template covers logging the request, planning, doing the work, a quality check with a fix loop, the hand-over and closing the record.
Updated November 2026 · Opens in Wikidoc as a process map · Free to use, don’t resell
The template opens as a process map, laid out with its lanes, steps and decisions, ready to edit.
Rename the lanes to your team’s roles, change the questions to match your rules, and add or remove steps.
Attach your SOPs and checklists to the steps, so whoever does the work can open the instructions from the map.
This works on the Free plan: up to 10 process maps from templates, free forever.
Purpose
Scope
Responsibilities
SOP
One consistent structure for every procedure in your business.
PDF · Word
The business
Organisation and roles
Daily, weekly and monthly operations
Document
Write down how your business runs, day to day.
PDF · Word
Procedure
1Listen and thank the customer
2Resolve it on the spot if you can
3Record the complaint
SOP
Receive, record and resolve complaints, with owners and timeframes.
PDF · Word
About the role
Days 1–30, learn
Days 31–60, contribute
Document
What a new hire learns, does and achieves in three months.
PDF · Word
Flowchart
A request, a decision by the approver, and what happens either way.
Opens in Wikidoc
Procedure
1Issue and check the float
2Take payments correctly
3Keep to one cashier per till
SOP
Take, count, store and bank cash so every dollar is accounted for.
PDF · Word
A diagram of the steps in a process, in order, with arrows between them. Boxes are steps, diamonds are decisions, and the ovals mark where the process starts and ends.
When work follows the same steps in the same order most of the time, such as handling a job request. If the work splits on several questions, a yes/no flowchart fits better.
Open it in Wikidoc and add a step between any two boxes on the map. The map lays itself out again, so you don't have to move boxes by hand.
Yes. It's free to open and edit in Wikidoc, and the Free plan includes up to 10 process maps made from templates.
The operations management platform for SMEs that turns the way they work into a documented, repeatable, and teachable system.
