Common questions

What is a fact find in mortgage broking?

The first detailed conversation with a client to record their goals, finances and preferences. It is the basis for working out which loans are suitable.

Why do brokers check expenses against bank statements?

Clients often underestimate spending. Checking against statements gives a realistic picture and helps meet responsible lending rules.

Do brokers need to explain how they are paid?

In most places, yes. Clients must be told about commissions and fees, usually in writing, before a recommendation.

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