Salon receptionist onboarding checklist
Onboarding checklist template
- Employee
- Role
- Start date
- Buddy or manager
Onboarding
From the signed offer to the first month
| Done | Task | Due | Date | Initials |
|---|---|---|---|---|
| First day | ||||
| Tour the salon and show the exits, first aid kit and fire equipment | Day 1 | |||
| Set up their login to the booking and payment system | Day 1 | |||
| Introduce the team and each stylist’s specialities | Day 1 | |||
| First week | ||||
| Train on every service, its time and its price | Week 1 | |||
| Train on booking, moving and cancelling appointmentsIncluding deposits, the cancellation policy and new client consultation times. | Week 1 | |||
| Train on checking in clients and offering a drink | Week 1 | |||
| Train on payments, gift cards and refunds | Week 1 | |||
| Train on rebooking clients and recommending retail | Week 1 | |||
| First month | ||||
| Practise handling a complaint with the manager | Month 1 | |||
| Hold a 30-day check-in | Month 1 | |||
- Completed by
- Checked by (manager)
- Date
- Notes
