Online store daily operations checklist
Checklist template
- Business
- Location
- Date
Daily
Each morning and before the courier pickup
| Done | Task | Time | Initials |
|---|---|---|---|
| Morning | |||
| Check new orders and any stuck in processing | |||
| Check payments and review orders flagged for fraud | |||
| Check low stock alerts and reorder | |||
| Answer customer messages from overnight | |||
| Place a test item in the cart and check the checkout works | |||
| Through the day | |||
| Check ad spend and any running promotions | |||
| Reply to new reviews and social comments | |||
| End of day | |||
| Check every paid order was packed and handed to the courier | |||
| Send tracking to customers | |||
| Note any problem to fix tomorrow | |||
- Completed by
- Checked by (manager)
- Date
- Notes
