Free flowchart template
A corrective action flowchart shows the loop a problem goes through until it's fixed for good: someone raises it and contains it, the owner finds the root cause and takes action, and a checker confirms the fix worked. If it didn't, the work goes back to the root cause, so a problem is only closed once it stays fixed.
Updated November 2026 · Opens in Wikidoc as a process map · Free to use, don’t resell
Step 1
Open the template in Wikidoc. It opens as a process map you can edit.
Step 2
Rename the lanes to your roles, such as auditor, area manager and quality lead.
Step 3
Put your priority levels and due dates in the priority step's details.
Step 4
Link the corrective action procedure and register to the steps, so the people doing the work can open them from the map.
The template opens as a process map, laid out with its lanes, steps and decisions, ready to edit.
Rename the lanes to your team’s roles, change the questions to match your rules, and add or remove steps.
Attach your SOPs and checklists to the steps, so whoever does the work can open the instructions from the map.
This works on the Free plan: up to 10 process maps from templates, free forever.
Procedure
1Raise the issue
2Contain it
3Set a priority and an owner
SOP
Contain a problem, find its cause, fix it, and check it worked.
PDF · Word
Register
Track every fix from an audit, incident or complaint to closed.
PDF · Word · CSV
Procedure
1Plan the year's audits
2Choose an independent auditor
3Prepare the audit
SOP
Plan, run, report and follow up audits of your own processes.
PDF · Word
Flowchart
Work that goes round again until it's right, then gets delivered.
Opens in Wikidoc
About the role
Days 1–30, learn
Days 31–60, contribute
Document
What a new hire learns, does and achieves in three months.
PDF · Word
Obligations
Check for new or changed laws, license conditions, contracts and standards since last year
Update the obligations register, and give each new obligation an owner and what you do about it
Mark obligations that no longer apply, such as for a service you've stopped
Checklist
Once a year: obligations, policies, licenses, training, audits and actions.
PDF · Word · CSV
A diagram of how a problem is handled until it's fixed at its cause: raised, contained, investigated, acted on and checked, with a loop back if the fix didn't work.
Because the first fix doesn't always remove the cause. Sending a failed check back to root cause analysis stops problems being closed on paper while they keep happening.
No. It shows a common way to fix problems, which standards like ISO 9001 and many regulators expect, but your obligations depend on your industry and country.
Yes. Open it in Wikidoc on the Free plan and change the lanes, steps and checks to match how your business fixes problems; up to 10 process maps from templates are free.
The operations management platform for SMEs that turns the way they work into a documented, repeatable, and teachable system.
