Free flowchart template · Aged & home care
A new resident admission flowchart shows how an aged care home admits a resident, from the offer of a place to a reviewed care plan, and who does each step. It covers the agreement and consent, collecting care and medication records, an interim care plan, checking medications, welcoming the resident, risk assessments and reviewing the plan with family.
Updated November 2026 · Opens in Wikidoc as a process map · Free to use, don’t resell
The template opens as a process map, laid out with its lanes, steps and decisions, ready to edit.
Rename the lanes to your team’s roles, change the questions to match your rules, and add or remove steps.
Attach your SOPs and checklists to the steps, so whoever does the work can open the instructions from the map.
This works on the Free plan: up to 10 process maps from templates, free forever.
For aged & home care:How Wikidoc works for aged care, home care and disability supportCompliance-heavy businessesHigh-turnover teams
Before arrivalFirst dayFirst week
Get the signed agreement and consent forms
Get the medication list and doctor’s details, and arrange the pharmacy
Get the advance care plan and substitute decision-maker’s details, if any
Onboarding checklist
Documents, welcome, assessments and care plan for each new resident.
PDF · Word · CSV
Procedure
1Check the chart
2Confirm the rights
3Prepare the resident
SOP
Give medicines safely: the chart, the rights, refusals and errors.
PDF · Word
Procedure
1Assess the risk
2Put the plan in place
3Keep the space safe
SOP
Assess risk, prevent falls and respond safely when one happens.
PDF · Word
Procedure
1Make the client safe
2Get help and tell the person in charge
3Protect the evidence
SOP
Make safe, report, notify and investigate when something goes wrong.
PDF · Word
Hand hygiene
Check hand rub is full at every entrance, room and nurses’ station
Check soap and paper towels are stocked at every basin
Check gloves, gowns, masks and eye protection are stocked
Checklist
Hand hygiene, PPE, cleaning and outbreak watch each day.
PDF · Word · CSV
Before handover
Complete the progress notes for every person you supported this shift
Complete any incident reports from this shift
Update the handover sheet or board with anything new
Checklist
Pass on condition changes, medication and tasks to the next shift.
PDF · Word · CSV
A diagram of the steps to admit a new resident to an aged care home, from the agreement to a reviewed care plan, with who is responsible for each step.
A resident needs safe care from the first hour. The interim plan covers the essentials until the full assessments and care plan are done.
Usually falls, skin, nutrition, continence and pain, plus any your regulator or policy requires. List yours in the assessments step.
Yes. Care homes can open it in Wikidoc and adapt it for free, as one of the 10 process maps from templates on the Free plan.
The operations management platform for SMEs that turns the way they work into a documented, repeatable, and teachable system.