Free flowchart template · Childcare
An incident, injury and illness flowchart shows childcare educators what to do when a child is hurt, becomes unwell or is involved in an incident. It covers first aid, rating how serious it is, calling an ambulance, contacting parents, completing the incident record, notifying the regulator of a serious incident and reviewing risks afterwards.
Updated November 2026 · Opens in Wikidoc as a process map · Free to use, don’t resell
The template opens as a process map, laid out with its lanes, steps and decisions, ready to edit.
Rename the lanes to your team’s roles, change the questions to match your rules, and add or remove steps.
Attach your SOPs and checklists to the steps, so whoever does the work can open the instructions from the map.
This works on the Free plan: up to 10 process maps from templates, free forever.
For childcare:How Wikidoc works for childcare and early learning centresCompliance-heavy businessesHigh-turnover teams
Procedure
1Make the child and the area safe
2Give first aid
3Keep the other children supervised
SOP
First aid, family contact and records when a child is hurt or unwell.
PDF · Word
Procedure
1Receive the medication from the family
2Get written authority
3Store it safely
SOP
Receive, store, give and record medicine with written authority.
PDF · Word
Procedure
1Raise the alarm
2Decide whether to evacuate or lock down
3Gather the children
SOP
Who leads, how children move out and get counted, and lockdowns.
PDF · Word
Procedure
1Prepare for arrivals
2Sign the child in
3Take the day’s information
SOP
Sign every child in, and release them only to authorised people.
PDF · Word
Rooms
Clean and sanitise tables before and after every meal and snack
Put mouthed toys in a “to be cleaned” tub, and wash them before they’re used again
Wipe door handles, light switches, gate latches and taps
Checklist
Daily and weekly cleaning, from mouthed toys to the change area.
PDF · Word · CSV
Entry and security
Check the entry doors and gates close and latch by themselves
Check the attendance record and the visitors’ sign-in book are ready
Check the family and emergency contact list is up to date and to hand
Checklist
A hazard walk-through before children arrive and before outdoor play.
PDF · Word · CSV
Give first aid and stay with the child, keep the other children supervised, decide how serious it is, contact the parents, and complete an incident record.
When it's a serious incident under your local regulations, such as one needing urgent medical treatment or a hospital visit. The regulations also set the time limit, so check them.
The educator who saw it or gave first aid fills it in, and a parent signs it to say they were told. Your regulations may require more.
Yes. Services can open it in Wikidoc and edit it at no cost; the Free plan includes up to 10 process maps from templates.
The operations management platform for SMEs that turns the way they work into a documented, repeatable, and teachable system.
